Yes. The inTouch® Enterprise Platform includes user access management that lets you assign and control permissions across your organization. You can grant access to specific areas, like an office closet, server room, or restricted entry point and see exactly who has access and when doors were opened. Every action is visible, accountable and compliant. This gives you the confidence that the right people have the right keys, without the risk of unauthorized entry or the hassle of managing physical key sets.

The platform delivers instant notifications the moment a critical security event occurs at any of your locations. These include intrusion alerts, door access events, system status changes and equipment malfunctions. Alerts are pushed directly to your phone so you can take action right away, reducing response times and minimizing potential loss. You are never waiting to find out what happened. The system keeps you one step ahead of threats so you can act with confidence instead of reacting after the fact.

The inTouch® Enterprise Platform includes proactive equipment management that monitors your security hardware in real time. If a camera goes offline, a sensor malfunctions, or a panel loses connectivity, you receive an alert before it becomes an emergency. This early detection helps you avoid costly downtime and emergency repair bills by catching small issues while they are still small. Instead of discovering a problem days later during an incident review, you know about it the moment it happens and can dispatch service immediately.

Absolutely. The inTouch® app puts full system control at your fingertips. You can arm or disarm your business alarm from anywhere using your phone or tablet. This is especially useful for businesses with multiple locations, early morning openings, or late night closings where you need flexibility without being physically on site. You can also lock and unlock doors remotely, giving you complete control over your business security without adding complications to your day.

The inTouch® Enterprise Platform goes beyond basic security by turning your system data into actionable business intelligence. You get access to occupancy tracking, people counting reports and location summaries that help you understand how your spaces are being used. These insights enable better decisions around staffing, operations and resource allocation. The platform is designed around the idea that better data drives better business, giving you visibility not just into threats, but into the patterns and trends that help your organization run smarter.

The CPI inTouch® Enterprise Platform is built for remote oversight from a single app. You can view live activity across all your locations, receive instant alerts when something needs attention, manage access permissions and review system health. Everything runs through one platform, so you never need to juggle multiple apps or log into separate systems. Whether you are at home, traveling, or at another job site, you have full visibility and control. Check in from anywhere, respond to issues faster and keep operations running smoothly without adding complexity to your day.